Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 13, 2021

We switched to a new theme and needed help reinstalling the widget. The team was so helpful and responsive. Took less than 24 hours and all our reviews are back on the site customized to our branding, exactly as they were.

Urban Nomads
United Arab Emirates
Over 7 years using the app
November 13, 2019

Support team was very helpful and fast when we needed them. Great app! Reviews are great for our products and help with our sales.

ADA Collection Online Store
United States
Over 7 years using the app
Yotpo replied November 18, 2019

Thanks so much for leaving a review, happy to hear you're enjoying Yotpo!

July 9, 2016

Got good support in migrating from wordpress, looks like a good system, will make the leap to paid service soon

Droneshopcanada
Canada
Over 7 years using the app
March 25, 2019

Support is amazing. Pauline is very quick to answer our questions and really does a fantastic job helping us out!

Art-n-Fly
United States
Over 7 years using the app
Yotpo replied March 27, 2019

Hey Art-n-Fly, thanks for taking the time to write a review! Awesome to hear you're having a great experience with Yotpo and that you received the help you needed quickly from our team.

Edited May 12, 2022

YotPo is great and the customer service is even better. We've integrated the reviews into our site with star ratings, reviews, etc. Once we got everything set up (which was easy and customer service helps with any questions), we set automated emails and the reviews have just been flooding in.. Also a little shout out to Nick S who held my hand through all my questions and got our reviews exactly where we wanted them!

Grassracks - Bamboo Surfboard Racks | SUP Racks | Ski Racks | Bike Racks
United States
Over 7 years using the app
May 30, 2014

Fab app. Wish I had installed it sooner. Easy to use with great support. Adds an element of trust to webstore for new customers. Very pleased.

Villancher Fashion Jewellery Boutique
United Kingdom
Over 7 years using the app
December 8, 2022

I have been with Yotpo for a long time and the app is great, it's super helpful that it will automatically send out review requests, it's easy to navigate and the push to social is a nice feature. Thank you for the support today Simoun!

Family Affairs
Switzerland
Over 7 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 2, 2013

Great app! Very easy to install and it looks great! I haven't received any reviews yet but hopefully I will soon!

Collette's Closet
United States
Over 7 years using the app
Edited April 15, 2024

Love Yotpo! The app works perfect. Getting reviews is easy and automatic. Customer service is great! I had to change some reviews from one product page to a new one and Yotpo had clear and easy instructions on how to do this. The customer service team are quick to reply and help. Thank you John!!

Trasto
Panama
Over 7 years using the app
Edited June 11, 2021

Manny looked at the account and made sure everything worked correctly on Yopto's end. I'm looking forward to seeing the google star rating on our google shopping ads in 4-6 weeks. Thanks, Manny!

Krumville Bake Shop
United States
Over 7 years using the app