Reviews (7,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
I love it! It is a very friendly app to use, it has several useful features.
Also excellent support by James!
Thanks for your feedback, we really appreciate it.
Really fast customer service, responsive app with lots of useful features, looks great on our site, thanks!
Works fine until it doesn't. Won't send automatic reviews as it suppose to do and you will find out about it a few months after. Happened several times and their support is absolutely the worst. The first time they said "it was a bug and will not happen again" then, happens again!! You'll wait for hours on the chat, then they won't resolve it for days until you ask to speak with a manager. Paid $200 a month for a service that didn't work properly and now finally switching. Every "add on" costs more and it just doesn't worth it. There are new and cheaper solutions now out there, go with them.
Thank you for taking the time to leave this review. Please know that we absolutely understand your frustration and we apologize for any inconvenience. We have looked into your case and according to our records, the Automatic Review Request setting was turned off manually on your end. A support representative has contacted you in order to try and resolve this matter to your satisfaction. We are very sad to see you go, but should you need any assistance with your transition, please let us know.
Excellent Support from (Rhenant).
We appreciate your feedback, thank you!
Great app! An application that is really easy to use and with great visibility within the site. I received fast and efficient service from Kenneth John M.
Le SAV phénoménal suivi par Donald ⭐️⭐️⭐️⭐️⭐️⭐️ Suite à la migration de mon Woocommerce vers Shopify, j'ai eu quelques soucis pour ré-implanter mes anciennes reviews sur le nouveau eshop. Donald a été top Patience, précision dans les conseils apportés, prise en main du souci et de sa solution, réactivité... Tout a été parfait. Un immense merci pour ça !
Love Yotpo! Ronel provided customer support to install widgets and made my day. The app is great and love capturing these reviews.
Nick was very helpful in answering some questions I had about using this service. It should be more obvious that certain features are not available to certain plans such as the [ESCALATE] email feature on review moderation screen.
感謝！感謝！
夜中にYotpo顧客評価のアプリをインストールして、設定に困っていたところ、なにやらチャットが立ち上がり、何事かと思ったら、チャットで設定のアドバイスを頂き大助かりでした。
私の英語力にはかなり不安がありましたが、チャットなのでコミュニケーションをとることが出来ました。
ECサイト関連の作業は本業でないため、どうしても休日や夜中になるので24時間対応は非常に助かります。
有難うございました。
Yotpo is an awesome app. The customer service makes Yotpo even better. The customer support team quickly responds and resolves any issues. I give 5 stars for 5 Star service! Thanks!