Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

April 14, 2020

Great app for reviews! I had some difficulties with the formatting of the app at first, but Eric went above and beyond to help me fix it. Great customer service is a plus!

Yummy Gummy Molds
United States
13 days using the app
October 24, 2022

Reinier D helped me out with some assistance I needed setting things up properly for my website and they went above and beyond my expectations! Highly recommend Yotpo!!

MD Wipe Outz
United States
13 days using the app
October 31, 2018

Great service and features, would definitely recommend this to anyone looking for easy reviews importing

Gofloats.com
United States
13 days using the app
April 26, 2021

This app is great and this has been the best customer service experience! Ronel was extremely attentive and helpful in assisting me with setting everything up. Ronel went above and beyond. If I could give more stars I would. Thank you for everything.

COA for ALL
United States
12 days using the app
April 24, 2021

Loving the app so far, I needed help incorporating my review widget and used the chat feature. Junalou helped me so quickly and easily, had great customer service skills I really appreciate it, thank you!

Willows Vine Boutique
United States
12 days using the app
October 2, 2021

I had a problem in the initial setup of the widget. Lemuel was very quick in solving my problem. Super

Leggero
Italy
12 days using the app
June 29, 2022

Great help with installation and very quick to respond with help. Installed for me all works perfectly.

Natures Solution CBD
United Kingdom
12 days using the app
June 14, 2021

I needed help to solve a problem with getting previous reviews up to 6 months ago. Chatted to Jane and wowsa she was amazing not only did she fixed my problem with one business but did my second business as well. High 5 to amazing customer service.

Reel Action Lures
Australia
12 days using the app
November 16, 2018

I would recommend this app for anyone who is trying to build their brand. Also support team is very helpful, they are very quick is solving issues.

Grabzr
Saudi Arabia
12 days using the app
Edited May 24, 2020

Great customer service, extremely hands-on to help you get set up and rolling! The app has been working well and should work for whatever price point you are looking at.

JUST BRēTHE
United States
12 days using the app