Reviews (7,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Well, it collects reviews and does it solidly. Importantly their support is great--both via chat and email. Super helpful and super responsive. I was under a deadline and they jumped in to get my task done. Thanks team!
Thank you for taking the time to leave a review. We're happy to hear everything worked out in the end and you're enjoying Yotpo.
Excellent service! James from Yotpo helped me get the app installed instantly and it works great! Our theme is heavily customized and I expected it to be difficult, but James had it taken care of immediately.
We're using Yotpo to collect reviews from our customers. It's easy to use and when we have doubts on how to do an specific action we've contacted the Support Team by chat. Howell Keith provided the articles with the steps we needed to follow and was helpful during the process :)
It's okay....but I'm not sure if it is worth the amount of the paid plan.
Overall pretty good - reached the max on my plan very quickly so was a bit confused when I reached the max again quickly on the next plan up, but had it explained by customer service clearly and quickly. Will continue to use.
LOVE this app. there's nothing like word of mouth to build consumer confidence, and this app works perfectly!
The customer support is very good, my issue was dealt with quickly and was resolved for me straight away
Just started using the app, that's why I only gave it 4 stars, but so far so good and I love the chat feature, takes the stress out of not knowing if you will be able to reach someone for assistance. Mary Ann was a great help!
We had an ongoing import issue and Rhemy R has been very helpful and patient. She has saved the day.
Thank you Aviel for all your help! Your prompt responses to the many questions I had were greatly appreciated and so easy to implement ! YOTPO is definitely the BEST review app for my Shopify store!