Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

June 7, 2022

I haven't started using this app yet, but their customer service is super helpful! Ronel R was able to help answer all my questions and get the widget installed on my website. I will have to hire a developer to help make the reviews look really custom, but so far so good.

Mela Vitamins
United States
12 days using the app
Edited September 20, 2022

Sheen is very helpful and patience on asisstance.
I'm enjoy using Yotpo, interface is neat and simple. The customer support is quick response too! www.doulton.com.my

Doulton Water Purifier, Sole Distributor (MY) - Britain Premium Brand Since 1826
Malaysia
12 days using the app
September 10, 2019

Josephine E. was my most excellent Yotpo Hero! She checked my coding, fixed it, and then also left me with an extra optional theme edit. I ended up using her extra suggestions and I think it will truly help boost my new sights sales.

BRiKHOUS
United States
12 days using the app
Yotpo replied September 18, 2019

Yotpo Heroes - we love it! Officially adopting this term at the office. Thanks for the awesome feedback, BRiKHOUS!

January 27, 2022

Great app, super helpful support as well! They do a great job getting reviews for the site, and I've seen a huge uptick in review submissions since implementation!

Flying Point Apparel
United States
11 days using the app
April 19, 2021

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

Simple Country Living Shop
Australia
11 days using the app
May 25, 2020

We used Yotpo to display our reviews. They got it done super quickly and Mary Ann was extremely helpful!

makür
United States
11 days using the app
January 27, 2022

OMG I was lucky enough to be helped by Edourado when reaching out for a Yotpo assistance. He went above and beyond to help me and exceeded my expectations. Creative, experienced, competent and solution driven person and patient on top. Couldn't be happier with the entire experience and I dont say this lightly.

Maison Macha
United States
11 days using the app
October 21, 2015

Works Great! Support was quick any easy to work with. Thank you!

Mymopshop
United States
11 days using the app
August 23, 2023

Super support client. Je recommande cet application. Néanmoins pas facile d'utilisation en français.

Ma boutique
France
11 days using the app
Edited October 19, 2021

Easy to use and great service. Switching over to Shopify I was sent a personalised video of a how-to-do task just for me. Thanks Sheen

Lenny and Alice
Australia
11 days using the app