Reviews (7,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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It can be installed automatically, however, as the account issue, I select manual. It need a little knowledge about coding. The give me good professional service team. quick respond. good product. thank you.
Great review app. It integrates well into our website design, too. I wish I can use more feature for free but I know it is too much to ask.
App is working perfectly and the customer service that helped onboard the widgets on to the site were a breeze to work with. 100% recommend yopto for your reviews and loyalty rewards as well.
So i added a widget to my website to see what it would look like and now there is no turn off button so it is stuck on my website.
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Wonderful experience and VERY helpful service by Ruzsel John N .. took the time to personally upload my .csv file and fix any of the issues!! Wonderful support team!
Thank you for sharing your thoughts with us!
Paying way too much for a buggy app. Have had multiple bugs that haven't been fixed for a few weeks now. However, I must say the account manager is very helpful but has her hands tied as development cant get bugs fixed.
UPDATE: Support takes a week to respond to questions.
Ruzsel John was very nice to me everything was done quickly and all is great.Thank you so much for quick respond customer service very helpful
So far so good. The app was relatively easy to install. There was a huge jump in price from the basic to the premium so we didn't do it. Now, there isn't pricing listed for premium, you have to call them. Not smart. I liked the idea of premium because it included the option of posting reviews to facebook - now we can do this using KIT. So, Yotpo is great for the basic program, I recommend it highly. I don't see why you would want to opt for the unknown priced premium package.
I like that the app offers in-email reviews, I've already seen more reviews come through vs. from our other review email-campaign from a different app. Daniel P was so patient helping me upgrade my widget, saving me lots of time.
I have a few issues with it, mostly that it's uncustomisable without spending a LOT of money to upgrade from the free version. It's been fine though, for what it is, and has collected reviews which I'm grateful for.