Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 7, 2015

This is our preferred on site third-party review app. Thanks Yotpo. Great app!

Washington T Shirts
United States
Over 7 years using the app
February 14, 2022

Donald was super helpful and answered my questions questions quickly and clearly. Very impressed. Thank you.

Naturel Collagen
Canada
Over 7 years using the app
April 29, 2022

I appreciated having live chat. Eunice helped me install a badge. I was able to get the project done quickly.

Athena Allergy, Inc.
United States
Over 7 years using the app
January 23, 2014

Amazing app. Easy install and great help from Yotpo customer service.

AMG Naturally, Inc.
United States
Over 7 years using the app
Edited June 7, 2021

JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.

RnA ReSet
United States
Over 7 years using the app
February 18, 2021

Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!

lukedrewthis
United Kingdom
Over 7 years using the app
Edited March 12, 2021

I have been using Yotpo for over 5+ years and they are amazing. Great service and perfect software..

Pink Plush Boutique
United States
Over 7 years using the app
February 17, 2014

So far, this app (I upgraded after only a few days) has allowed us to finally get honest feedback from customers. I think it will be well worth the money as we have set a plan in motion to act upon the input and ratings. We also send a survey (via another route) that has helped. Yotpo is so easy to use and I would fully recommend it! LB at Dolls so Real Inc

Dolls so Real Inc
United States
Over 7 years using the app
July 23, 2020

Awesome customer service. Their replies are super quick and helpful! Not to mention how great their app work :)

Stand Up Desk Direct
United States
Over 7 years using the app
February 21, 2014

Very easy to use, and very powerfull for costumers. I love it!

Stock Peluqueria
Spain
Over 7 years using the app