Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 13, 2013

Just installed this. The step by step instructions are super clear. Once you have installed it there are loads of tweaks you can make to personalise the app and extra things you can add too - for free! This looks completely superb - can't wait to see the reviews rolling in!

Brian
www.wingding.co.nz

Wingding
New Zealand
8 months using the app
October 22, 2014

I'm enjoying this app, I'm very glad I added it and went for the premium version. The support is great and I hope Yotpo will soon overtake Trustpilot etc and become the #1 reviews provider.
I use the 'mail after purchase' function instead of having a mailing list, because if my customers want to buy a framed gift they will have already had this reminder.

Printed Gift Shop
United Kingdom
8 months using the app
June 17, 2014

Very helpful staff! Great service, simplifies managing reviews from collection to sharing though Facebook and Twitter!

This has been a fantastic app so I decided to post an update after now using it for over 5 months:
This app is great and they also allow to add a star rating to the collection pages and product pages anywhere we'd like. The customer service is friendly and helpful. They also, keep updating to make it better.
This is the best review app for shopify and it has a great free plan.
If you need extras (which, really only really large stores need) they have plans with many extras if needed.

A review app that you can grow with!

Mobilelix
United States
8 months using the app
June 1, 2014

I felt compelled to write a review, because this is the BEST shopify app i've ever used! Just install it and see for yourself. I never expected to get reviews so fast before. It's user-friendly for the customers to be able to review straight from the email they receive.

Mothers Boutique Melbourne
Australia
8 months using the app
July 11, 2013

Installed this app yesterday and total setup was complete within an hour. Very easy and user friendly. Experienced one hiccup with the website review tab, reached out to Yotpo customer service and the problem was resolved within 30 minutes. Great experience so far. Check out www.urbantownoriginals.com to see it in action.

Urban Town Originals
United States
8 months using the app
April 25, 2014

Is perfect tool to get more reviews for website and for products. We have used this tool since the first day of our shop www.instant-famous.com
Its simple and very easy to set up. A+

Instant Famous - Grow your Social presence today
Germany
8 months using the app
May 4, 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey
United States
About 10 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

July 16, 2013

I had some initial issues with this app but it was quickly rectified and looks great on my store.

I would highly recommend this app and the developer to all.

Maybe the initial install isn't always perfect but what is?

Remember this app is free and the developer support once installed is second to none!

Go on...install it!! (I dare ya!)

Aaron C Barber Designs
United Kingdom
8 months using the app
January 9, 2014

This review tool is cool and great and it's been awesome since I installed it. Thanks guys for such a great tool! YotPo rocks!

Smart-eBook-Shop
United Kingdom
8 months using the app
July 28, 2014

Yotpo is by far the best reviews platform we have tried on Shopify. Email after purchase is an absolute must-have and Yotpo does this really well. We haven't used other features as effectively but we like that they are constantly improving their offering. Their sales and support team is also a class act.

Dibsies Personalization Station
United States
7 months using the app