Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 11, 2023

I encountered a snag with the product, but Allen M. was able to fix it for me within minutes. Thank you! I look forward to exploring the additional customization options that the product offers.

TommyOwens
United States
Over 7 years using the app
May 13, 2021

We switched to a new theme and needed help reinstalling the widget. The team was so helpful and responsive. Took less than 24 hours and all our reviews are back on the site customized to our branding, exactly as they were.

Urban Nomads
United Arab Emirates
Over 7 years using the app
November 13, 2019

Support team was very helpful and fast when we needed them. Great app! Reviews are great for our products and help with our sales.

ADA Collection Online Store
United States
Over 7 years using the app
Yotpo replied November 18, 2019

Thanks so much for leaving a review, happy to hear you're enjoying Yotpo!

July 9, 2016

Got good support in migrating from wordpress, looks like a good system, will make the leap to paid service soon

Droneshopcanada
Canada
Over 7 years using the app
March 25, 2019

Support is amazing. Pauline is very quick to answer our questions and really does a fantastic job helping us out!

Art-n-Fly
United States
Over 7 years using the app
Yotpo replied March 27, 2019

Hey Art-n-Fly, thanks for taking the time to write a review! Awesome to hear you're having a great experience with Yotpo and that you received the help you needed quickly from our team.

Edited May 12, 2022

YotPo is great and the customer service is even better. We've integrated the reviews into our site with star ratings, reviews, etc. Once we got everything set up (which was easy and customer service helps with any questions), we set automated emails and the reviews have just been flooding in.. Also a little shout out to Nick S who held my hand through all my questions and got our reviews exactly where we wanted them!

Grassracks - Bamboo Surfboard Racks | SUP Racks | Ski Racks | Bike Racks
United States
Over 7 years using the app
May 30, 2014

Fab app. Wish I had installed it sooner. Easy to use with great support. Adds an element of trust to webstore for new customers. Very pleased.

Villancher Fashion Jewellery Boutique
United Kingdom
Over 7 years using the app
December 8, 2022

I have been with Yotpo for a long time and the app is great, it's super helpful that it will automatically send out review requests, it's easy to navigate and the push to social is a nice feature. Thank you for the support today Simoun!

Family Affairs
Switzerland
Over 7 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 2, 2013

Great app! Very easy to install and it looks great! I haven't received any reviews yet but hopefully I will soon!

Collette's Closet
United States
Over 7 years using the app
November 28, 2023

Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.

Blowfish for Hangovers
United States
Over 7 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!