Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited April 18, 2024

Thanks to Arven help, he answered all my questions clearly and fast.

NION Beauty
United States
Almost 7 years using the app
March 18, 2014

great app indeed.

the widget we get from Yotpo makes our website more professional and the use Yotpo is quite easy. I just started using Yotpo and was impressed by how much value it could add to our website. I am still working on the social bit of what Yotpo could do. highly recommended app

Lixmee
United Kingdom
Almost 7 years using the app
June 15, 2021

We've used Yotpo for several years. The product has always been great. Recently had some issues that Orly helped me with. I believe the customer service has improved significantly since the last time we had an issue maybe 2 years ago.

Wright Bedding
United States
Almost 7 years using the app
November 14, 2022

Very helpful. Was able to help me fix my problem and explain what I needed to know. Thanks again, and appreciated.

www.nightprovision.com
United States
Almost 7 years using the app
May 26, 2021

Manny was wonderful at helping me get up and running with the reviews on my website! 5 stars for customer service!

Orli Jewellery
United Kingdom
Almost 7 years using the app
Edited November 22, 2022

****Update**** Since we can't review an app more than once I am updating my review to again rave about how helpful the Chat Support is. Lots of places make decent software but the real challenge is what happens when things inevitably don't work quite right. Anytime I've had trouble, chat support has helped me resolve the issue quickly. Most recently, Radly helped me fix a config change that was preventing my review widget from displaying properly. 5/5! I was having difficulty importing our old product reviews. After chatting with Rhenant via live chat for less than 20 minutes I had most of my reviews imported. Rhenant also took the time to show me how to format the rest of my reviews that wouldn't import correctly. Lots of companies provide good review apps but working with a company with good customer service/technical support makes my day so much easier!

Vermont Brownie Company
United States
Almost 7 years using the app
July 5, 2021

Good service support,IT is fast to solve my problem,thank you!onced i meet some bug and some adjustment,they help me a lot!

ICAN Cycling
China
Almost 7 years using the app
September 22, 2022

I used this app to transfer from another Review app, the staff were very helpful specifically Joseph really helped me out and guided me through the steps i needed. highly recommend

Mala Collective
Canada
Over 6 years using the app
May 23, 2022

Great tech support! They are super helpful for setting up the store and answering any questions even for a free account.

Ellovi
United States
Over 6 years using the app
May 22, 2023

Great app. It really helps me moderate reviews and also addresses customer concerns when they arise.

ROBD Elite Studios
United States
Over 6 years using the app