Reviews (7,156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!
I have been using Yotpo for over 5+ years and they are amazing. Great service and perfect software..
So far, this app (I upgraded after only a few days) has allowed us to finally get honest feedback from customers. I think it will be well worth the money as we have set a plan in motion to act upon the input and ratings. We also send a survey (via another route) that has helped. Yotpo is so easy to use and I would fully recommend it! LB at Dolls so Real Inc
Awesome customer service. Their replies are super quick and helpful! Not to mention how great their app work :)
Very easy to use, and very powerfull for costumers. I love it!
Great application. It is powerful and efficient. I love it !
I am using it for a while and it is still improving. Great
We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.
I haven't had a chance to fully explore all the capabilities of Yotpo, but I am extremely happy with the experience so far. Install, setup, and use are much simpler than anticipated and the folks at Yotpo seem committed to providing a great product. The app store can be overwhelming, but this app is a no brainer!
UPDATE: 6+ years later I'm still using Yotpo and still happy with it. The customer service is very reliable and fast and very thorough too. I do wish it was an easier process to move reviews but they were able to walk us through it very thoroughly. Hopefully they all get remapped and posted quickly!
My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!
Thank you for writing a review — we value your feedback.
We use Yotpo mainly to collect reviews via post-sale emails. And Yotpo is really great doing that! We has been using it for years and we are very happy with it. Also, we recently ask help with very particular settings we need and Eric from the support team has been super efficient and super supportive. Ten over ten for Yotpo!