Reviews (7,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Yotpo's customer service has been phenomenal every time I use it. Today I worked with Radly, and they helped me out on a couple different questions. A great service with great customer service!
Thank you for taking the time to leave a review. We're constantly working on improving our customer service and we're glad to hear we hit the mark for you.
James from Yotpo was super helpful. He made it easy to import my current reviews to the Shopify platform. I have used Yotpo for over 5 years and will continue to do so. Great app A++++++++
great support, great CX/UX, thank you so much! we used yotpo to generate reviews for our products and they have been super easy to integrate!
Very good app, works smoothly no issues at all. In mail reviews are very effective and have generated lots of great reviews for my site.
Only negative which is currently making me consider swapping is that SEO rich snippets and commenting are only included in the $400 a month plan. I do feel these should be included in the starter plan, as many other apps do.
That used to be a very well application, with good and attractive FREE plans, but ALSO reasonable priced PAID plans, with normal prices and competitive plans.
Unfortunately they have changed 180 degrees, and gone to non pricing disclosure, a FREE plan that provides literally nothing, and paid plan raised from 30$ to 399$..
In which business plan do you swift pricing from 30$ to 399$?
I am really sorry for you guys taking down that road.
Thanks for the good times you gave us the last years.
Admin
www.giannopoulos.gr
Merchant from Japan. I totally love this great App. Cannot descirbe with my poor English, so please try out the free plan and just experience it! Our store has enhanced its charm with our happy customers' voice.
And one more thing, the chat help assitance service is great. They are most willingly! I'm so thankful to Sheen for helping solve the problem.
The customer support was fast, friendly and efficient. They answered. My question quickly and resolved the issue.
I didn't know if I could freely change the avatar of the customer review. It can be changed only with the prime plan. Thank you for politely teaching me in chat.
Great app! Got us our first few reviews and seems to have a good conversion rate. Only downside is we feel the paid version are a bit too expensive (or perhaps we just can't afford it), would be great if you can consider bringing down the price, or perhaps introduce a one off payment instead of a monthly commitment. Thanks guys for the great work!
We have mixed feeling about it. It's really good in getting reviews but the pricing model is unfair. We only wanted a plan with 100 orders per month but then discovered that only the premium plan will show the reviews on Google Product Listing. This is really not cool. The reviews belong to us and you can't force people to upgrade just so you won't block their reviews from showing in Google Shopping.