Reviews (7,085)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.
レビューウィジェットが表示されない問題がありましたが、速やかに対応していただけました。
ありがとうございました。
Thanks for your feedback, we really appreciate it.
Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend.
Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query.
Great all round support chat - friendly and knowledgeable.
I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.
Support was able to help me fix my review page and get it added to my website. It looks great. I look forward to using more features in the future.
We have continued to find ways in which we are able to communicate and listen to our customers, always striving to develop and perfect our product offering. Interacting with Yotpo has been a pleasure, and the customer service is fantastic. Ed helped us to further understand the email customization and policy settings. We are excited to be implementing on our site soon!
I added this app today and it shut me down before I could use it!!!!! My Shopify theme is Supply. My logo AND NAVIGATION MENU disappeared and it took hours for Shopify to find the bug. Do not install this app, or any other app, unless you are certain that their code will clealy integrate with your store theme.
great customer service. was able to help answer my questions. So far I am liking the product. Will see how it increases conversion rates here soon.
Yotpo is the Crème de la crème of social reviews, in addition to the great product - the service is of the best quality. I greatly appreciate Eunice for helping me integrate the plugin to my OS 2.0 theme. Eunice is extremely responsive offering direct assistance. I am satisfied with my decision to move forward with Yotpo :D Thank you