Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 4, 2023

Kenneth John M was very helpful and responsive in walking through an integration/upgrade issue with my Shopify store. Thank you

Pro-Line Basement Supply
United States
7 days using the app
Yotpo replied March 9, 2023

Thank you for writing a review — we value your feedback.

Edited May 22, 2022

This app is great and I love it! The person who helped me his name is James Edmar C he is awesome! He goes above and beyond to make sure customers satisfaction. I highly recommend this app for any shops on shopify. It is worth it!

modafive
United States
7 days using the app
November 18, 2022

Jeorge was of extreme help to me! I had duplicate reviews showing up and some formatting issues he fixed in a timely manner. Thank you!

The Caviar Co.
United States
7 days using the app
March 14, 2018

I love this app. So user friendly and the support is awesome! They uploaded my other reviews seamlessly.

Feeding Tube Holder
United States
7 days using the app
August 27, 2020

Great app, correct and swift support. Time will show the effect this app will have on our business..

De Bakkende Brabander
Netherlands
7 days using the app
September 16, 2021

Amazing customer service team, even with the free version! Definitely recommend this app for any ecommerce site.

TheAllyCatWalk
United States
7 days using the app
September 1, 2022

I had some trouble uploading my productreviews from another platform to my shopify website. Warly S was very patient and helped me a lot to solve the problem. 5 stars for the support!

OHYES.nl
Netherlands
7 days using the app
January 27, 2014

Very easy installation instructions and it integrated very well with my existing store. I would definitely recommend this app.

Rue Marcellin Original Vintage French Posters & Prints
United States
7 days using the app
January 24, 2023

Donner P was super helpful. Couldn't be better! It was complicated and she handled it well, understood the request on the 1st go-around; rare in itself.

Reflect Perfection
United States
7 days using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

March 29, 2019

Great experience so far. Have just started using the App so time will tell regarding results but so far setup up has been easy and straightforward. Great super speedy service for any issues experiences (thanks Mau).

Chuchka
Australia
7 days using the app
Yotpo replied March 31, 2019

Hey there! So happy to hear you are enjoying your experience with Yotpo so far. Thanks for the feedback :)