Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Great application. It is powerful and efficient. I love it !
I am using it for a while and it is still improving. Great
We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.
I haven't had a chance to fully explore all the capabilities of Yotpo, but I am extremely happy with the experience so far. Install, setup, and use are much simpler than anticipated and the folks at Yotpo seem committed to providing a great product. The app store can be overwhelming, but this app is a no brainer!
UPDATE: 6+ years later I'm still using Yotpo and still happy with it. The customer service is very reliable and fast and very thorough too. I do wish it was an easier process to move reviews but they were able to walk us through it very thoroughly. Hopefully they all get remapped and posted quickly!
We use Yotpo mainly to collect reviews via post-sale emails. And Yotpo is really great doing that! We has been using it for years and we are very happy with it. Also, we recently ask help with very particular settings we need and Eric from the support team has been super efficient and super supportive. Ten over ten for Yotpo!
I updated my theme and my reviews werent showing and James went right in and got it all fixed for me super fast. Great service!
Incredibly slick service. First class reviews system but so much more such as automatic updating of Facebook and Twitter with my latest reviews. Seems tot be more in the pipeline too and am very much looking forward to the developments.
Thank you for your service so far which has been outstanding. My most important app no question.
John G helped me figure out the formatting on my site and it's made a huge difference - can't thank him enough! Great online chat support.
I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!
Love the ease and efficinecy of this app and the rewards we receive as a result. Reviews are essential as they make us a better company learning from our customers and help others try when they may not have otherwise. thank you especially to Simoun Francis from YOTPO, he was quick to respond to an issue I had and being solution driven, fixed it with speed and a virtual smile
John B, was really helpful about my needs on yotpo, I wasn’t even sure about the right way of do the questions, solved those in minutes! Twice! Friendly, pacient and polite. Thanks John B.