Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 29, 2022

I appreciated having live chat. Eunice helped me install a badge. I was able to get the project done quickly.

Athena Allergy, Inc.
United States
Over 7 years using the app
January 23, 2014

Amazing app. Easy install and great help from Yotpo customer service.

AMG Naturally, Inc.
United States
Over 7 years using the app
Edited June 7, 2021

JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.

RnA ReSet
United States
Over 7 years using the app
February 18, 2021

Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!

lukedrewthis
United Kingdom
Over 7 years using the app
Edited March 12, 2021

I have been using Yotpo for over 5+ years and they are amazing. Great service and perfect software..

Pink Plush Boutique
United States
Over 7 years using the app
February 17, 2014

So far, this app (I upgraded after only a few days) has allowed us to finally get honest feedback from customers. I think it will be well worth the money as we have set a plan in motion to act upon the input and ratings. We also send a survey (via another route) that has helped. Yotpo is so easy to use and I would fully recommend it! LB at Dolls so Real Inc

Dolls so Real Inc
United States
Over 7 years using the app
July 23, 2020

Awesome customer service. Their replies are super quick and helpful! Not to mention how great their app work :)

Stand Up Desk Direct
United States
Over 7 years using the app
Edited November 15, 2019

Great application. It is powerful and efficient. I love it !
I am using it for a while and it is still improving. Great

Evolve Skateboard France
France
Over 7 years using the app
February 21, 2014

Very easy to use, and very powerfull for costumers. I love it!

Stock Peluqueria
Spain
Over 7 years using the app
April 30, 2022

We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.

House Of Mojo
Australia
Over 7 years using the app