Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 13, 2013

Wow! I had some doubt that this would work fast and efficiently but I now have about 8 reviews on my website in just 4 days! I love the fact that an email get's sent automatically after the client did his purchase. This makes a big difference in the efficiency of this system and I know it will make a big difference in my sales too!

Easy to install, easy to customize and free!
What else could you ask for?
Thank you Yotpo!

www.HardCases.ca
Canada
About 4 years using the app
May 19, 2013

10/10 app. Absolutely perfect.

Aven Republic
Australia
About 4 years using the app
January 16, 2014

Very slick app. I highly recommend it. Yotpo has their shit together! Well done.

Joseph Wesley Black Tea
United States
About 4 years using the app
May 15, 2013

Great product and extremely fast customer service. If you dont have this App you are missing out. A++++

Habitat Imprint
United States
About 4 years using the app
February 28, 2014

Hands down, this is a MUST HAVE APP for any store owner, it truly is excellent and had benefited my User Experience and my business for sure. First of all, their Mail After Purchase feature gives me a great way to stay in touch with my customers as they are taking their monthly bottle of Liquid Vitamins. Yes we are asking for their Review, but at the same time it gives me a chance to share some information with them and add value to their experience with or product.

The Installation was very easy, and their customization is also very good and allows you to match the look and feel of your site.

Lastly, I have interacted several times with one of their folks named Dannie, and she has been fantastic to work with, as was Dave early on. The only thing I think that can be better is to set up some better data analysis and tracking, so that when you receive data from various things, you can drill down and see everything.

Overall though, EXCELLENT APP, I highly recommend this.

Best,
Ray Doustdar
www.buiced.com

Buiced Liquid
United States
About 4 years using the app
October 24, 2013

I installed this app because I know how powerful customer reviews can be. I was nervous because I started out with 0 reviews. I thought it would look bad on our store. Because YOTPO sent out emails to past customers, I received 50+ reviews in two days, it was incredible! I could not be happier with this app.

David Ferree
Anson Belt & Buckle
ansonbelt.com

Anson Belt & Buckle
United States
Almost 4 years using the app
November 8, 2013

Excellent app .. very easy to instal .. best bit is customers can just write their review within the email they receive .. no need for them to go anywhere else... makes your whole store transparent with reviews by real customers... have problem with the coupons though hope that gets fixed soon.

My First Aid Kit
Australia
Almost 4 years using the app
April 18, 2014

Loaded it and BAM....5 reviews with the first few hours! I love this APP!!!!

Squeaky Cheeks
United States
Almost 4 years using the app
November 8, 2013

We LOVE Yotpo!! It is so fantastic to let our customers share their knowledge of the products they've received, because we sell to a community of babywearers who value each others opinions greatly (as do we). It's also a nice perk when a positive review of our store gives us a pat on the back we might not receive if we didn't have the store review feature. Thank you, Yotpo!

Purple Elm Baby
United States
Almost 4 years using the app
September 12, 2013

Yotpo is AWESOME. We have tried a few review apps before and didn't really get much traction. The way Yotpo allows customers to review their purchase directly from their email which is so easy to do you'll be getting reviews before you know it.

One of the best App's we've used, and we can't believe its free!

Quad Lock - iPhone/Galaxy Bike Mount
Australia
Almost 4 years using the app