Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

September 17, 2022

I updated my theme and my reviews werent showing and James went right in and got it all fixed for me super fast. Great service!

Natural Escapes
United States
Over 7 years using the app
March 2, 2014

Incredibly slick service. First class reviews system but so much more such as automatic updating of Facebook and Twitter with my latest reviews. Seems tot be more in the pipeline too and am very much looking forward to the developments.

Thank you for your service so far which has been outstanding. My most important app no question.

Richards Guitars
United Kingdom
About 7 years using the app
Edited September 6, 2022

Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.

Equip
United States
About 7 years using the app
Edited March 17, 2024

John G helped me figure out the formatting on my site and it's made a huge difference - can't thank him enough! Great online chat support.

Olivebox.
United Kingdom
About 7 years using the app
June 21, 2023

I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!

Sunnieside
Australia
About 7 years using the app
September 12, 2022

Love the ease and efficinecy of this app and the rewards we receive as a result. Reviews are essential as they make us a better company learning from our customers and help others try when they may not have otherwise. thank you especially to Simoun Francis from YOTPO, he was quick to respond to an issue I had and being solution driven, fixed it with speed and a virtual smile

Wild Nature Australia
Australia
About 7 years using the app
Edited August 22, 2023

John B, was really helpful about my needs on yotpo, I wasn’t even sure about the right way of do the questions, solved those in minutes! Twice! Friendly, pacient and polite. Thanks John B.

MAMAZOO Brasil
Brazil
About 7 years using the app
July 10, 2022

Doner P went above and beyond to help me today on several issues. Couldn’t of asked for a better person to speak to. Thank you Doner!

Keeper Culture
Canada
About 7 years using the app
December 2, 2022

The chat support was responsive. Ronel R. was kind and solved my issues immediately. He helped me install the Star Rating. Can't wait to see how this will help our store!

EDO Performance
United States
About 7 years using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 27, 2021

I've been using Yotpo for a few years now and I've been loving it since day one. The whole review system has been easy to use and implement and easily adds trust to my site. I recently upgraded to the Pro version and their support was super fast and helpful in helping me implement a review carousel on my website. I highly recommend using them and even upgrading if you can. Their support is A+++

Cowhide Imports
United States
About 7 years using the app