Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 14, 2023

Rhenant gave me excellent customer service. Provided me with the widgets I was not able to load on my site. I'm very happy with the help provided. Thanks ! Beancrazy.com

Bean Crazy Coffee
United States
7 days using the app
April 13, 2020

We were looking for a review app that also was proactive and sent review request. Yotpo fit the bill perfectly and that customer support is beyond amazing. Danreb went above and beyond and helped us get setup on our shopify store that had a difficult theme integrate with.

Acteon
United States
7 days using the app
March 19, 2022

Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!

ClipWireless
Australia
7 days using the app
December 8, 2021

App is very functional and useful. Had a few questions but was prompted helped by Ronel R who figured everything out for me very speedily. He had incredible customer service.

EZRI
United States
7 days using the app
Edited June 23, 2022

Yotpo absolutely the best in the reviews game. Don't waste your time with any other app. Also, Radly E was super helpful in the chat. Helped us make some setting changes quickly and even provided us the information about how it was done so we can do it ourselves in the future.

B2BFAB
United States
7 days using the app
April 21, 2020

Just started using Yotpo and have been really impressed with it's functionality. I had to bring existing reviews in from another review app and Caroline was absolutely fantastic in helping me get reviews imported and styled correctly in my store. Thanks Yotpo!

Flexxline
United States
7 days using the app
November 4, 2019

I use this app to capture review and star ratings. The customisation is great as I matched with my brand colours and the support team were super useful when I needed assistance installing parts of this. Very good!! Highly recommend

OliviereWilson
United Kingdom
7 days using the app
Yotpo replied November 12, 2019

Thank you so much for taking the time to leave a review. We're really happy to hear our support team was able to help - it looks great on your site!

Edited June 15, 2023

Muito bom atendimento, parabéns Kenneth John M, muito atencioso e humano, tirou todas as minhas dúvidas e foi além em me ajudar.

Casa do Importado
Brazil
7 days using the app
Yotpo replied June 15, 2023

Thank you for sharing your thoughts with us!

February 9, 2022

Yotpo is the best review app out there! They have the best feature but also, and this one is important to me, best support service. They always answered my questions quickly. Thanks Yotpo!

Plug by Must52™
Canada
7 days using the app
Edited June 24, 2021

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend

Huxford Grove
Australia
7 days using the app