Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 17, 2022

I have just signed up to Yotpo and was having some difficulties ading reviews onto my shopify site. Eduardo.R was an amazing help to me on the live chat. He was able to fix all my issues in a timely manner, his customer service was amazing! So happy and i hope to work with Eduardo again! Thankyou!

Love Note Co
Australia
7 days using the app
September 27, 2022

Great customer service. Djan was very helpful in transitioning my reviews from another platform. No way I could have done this on my own.

maverickscoffee
United States
6 days using the app
October 29, 2023

Great customer support! and all around great app. I worked with Warley to help me get something resolved on the weekend and was helped out in no time.

Estate '98
United States
6 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

March 22, 2021

I really Thank Ellen a lot for the genuine help!! Yotpo is great app and support. I want to continue this app.

ISEYA Online
Japan
6 days using the app
August 2, 2022

I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.

Hello Sudz
United States
6 days using the app
April 18, 2023

Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z

Dr. Nigma
United States
6 days using the app
July 11, 2017

I am the 1000th person to review this app. It is excellent but it's pricing is outrageous and clearly made for large and established stores. YotPo is for business owners who don't want to or don't know how to do the things that this app does, and it does a good job at doing that for them.

Gamesrcheap
United States
6 days using the app
November 10, 2016

simple to install and use great clear instruction.

Classyclosetshop
South Africa
6 days using the app
November 28, 2022

Doner P is a wizard! Helped me to translate the whole thing to another language in no time! Really good service and I hope the APP is as good as the service. Thanks again! :)

Carnilove
Finland
6 days using the app
March 23, 2013

Just installed and tested it. Works great! Connected it to my FB page and the review posted seamlessly. My store isn't launched yet, but I look forward to users being able to post reviews with this tool!

Strands & Company
United States
6 days using the app