Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 14, 2021

We received excellent customer service by Junalou today, they not only helped with our issue and resolved it for us but had excellent recommendations as well!

SwitchCaptain
United States
6 days using the app
September 9, 2020

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

Honeyderm
United States
6 days using the app
December 16, 2021

Chat communicates timely. Hopefully, after subscribing to the plan, you'll be able to open up all the features you need, rather than manually setting them up, which will save you a lot of time.

Maexus
United States
6 days using the app
March 15, 2020

Excellent app, helpful support, very useful even on the free plan, highly recommended to all starter store owner;)

Fancy But Functional
Hungary
6 days using the app
May 18, 2021

Ed was extremely helpful and nothing was to much for him. I needed a bit of help to sort out having the review widget on my page and he did that for me

heavenofscentz
United Kingdom
6 days using the app
April 21, 2022

Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.

Wildbloom Skincare
United States
6 days using the app
November 23, 2022

I was helped by Daniel P Good serivce and fast respone ( Even in night time (amsterdam)) They even suggested to make the changes i need on my store !

Zolaa.nl
Netherlands
6 days using the app
August 11, 2021

I used this app to import reviews from another app. I was running into issues and Mary was super helpful in getting the reviews moved over exactly the way I wanted them. Very prompt, quick, and knowledgeable!

Kaizen Sanctuary
Canada
6 days using the app
October 21, 2020

Great customer service! Mary Ann was super helpful. She helped install the app, trouble shoot issues with a previous app. Did it all super fast as well

Foxhound Fuel
United States
6 days using the app
Yotpo replied October 28, 2020

Thank you for taking the time to leave a review. We're happy to hear Mary Ann was able to help you!

May 28, 2021

I reviewed several different product review apps for my Shopify store and the Yotpo app not only checked all of the boxes, but exceeded my expectations in terms of functionality, ease of use, and automation. In addition, I reached out to their team to fix an issue I was having and they responded immediately, and they spent a great deal of time helping me with placing reviews on my site. Many thanks to Junalou for his knowledge, extensive help and patience! I would recommend Yotpo to anyone who needs a great product review app packed with features.

Smarty Mirrors
United States
6 days using the app