Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 9, 2021

Figuring out how to get an email sent to all customers who purchased product in the last 90 days. Fast and helpful response from Ronel R.

HoogaHooga
United States
6 days using the app
June 19, 2023

Yotpo Support service is surprisingly helpful! Whenever I need support, there's someone who kindly helps through solving my issue. Thanks to all Yotpo members for today's support, especially John B.

Network Hardwares
United States
6 days using the app
December 16, 2022

Not very familiar with the website, needed assistance contacted customer service and right away great customer service from Simoun Francis S!!

Shopatpinkk
United States
6 days using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

November 15, 2021

good service. this app is very excellent and their support is very helpful me. I think this app will be best in shopify apps.

myKmarket
United States
6 days using the app
July 4, 2023

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Pink Laser Clinics
Australia
6 days using the app
May 16, 2023

Rhenant was amazing! He was so thorough and detailed, and solved the problem we had been trying to solve for days so very quickly. I wish i could make him my go-to for support on this app.

Porter Gulch Designs
United States
6 days using the app
May 25, 2022

Very easy to use and Kenneth John M was very helpful in installing the java and troubleshooting during the upload process. Great customer service and excited to have it on our site.

VUE by SEK
United States
6 days using the app
November 15, 2022

Good tool, the support team response fast and porblem solved immediately. Recommend! Go have a try my friend.

Bulgtu
Hong Kong SAR
6 days using the app
July 26, 2022

I contacted Chat Support for assistance with installation. I got support above and beyond what I need. Excellent support from agent: Rhenant Thank you!

Shavelhomeproducts
United States
6 days using the app
January 20, 2022

Just what I wanted, shows reviews on every product page, customisable, it’s great! I struggled to install the app but Manny from support was amazing and made all the changes I’d hoped for. Thanks so much!

jujuandroo
United Kingdom
6 days using the app