Reviews (7,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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I'm trying out the app for free at the moment.
What surprise me is that customers are able to post their negative reviews (incomplete 1 side story) onto their private social media platforms and there is nth i can do about it. I was under impression if i don't link it to my business's social media page it should be fine but I'm wrong.
If you are testing a product with some negative reviews then be sure to know Yotpo allows your customers to broadcast it to their social media platform to complain only!
There is no chat support, the interface is really unfriendly, i can;t figure out how to change my email message to customers from the panel. This is a great app for what it does but it is very hard to use for some one like me who is a beginner.
Great app, super helpful support as well! They do a great job getting reviews for the site, and I've seen a huge uptick in review submissions since implementation!
Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.
We used Yotpo to display our reviews. They got it done super quickly and Mary Ann was extremely helpful!
OMG I was lucky enough to be helped by Edourado when reaching out for a Yotpo assistance. He went above and beyond to help me and exceeded my expectations. Creative, experienced, competent and solution driven person and patient on top. Couldn't be happier with the entire experience and I dont say this lightly.
I wish there was more customization ability for some things (like coupons) but when the app is working, is works great. Customer service is really good as well. I had a problem with coupons and incentive emails and the customer service rep helped me solve it relatively quickly.
Excellent app. I have had a positive responce from the ratings on my childrenswear and accessories store www.jumpingpuddles.co Excellent feature being able to upload ratings to FB.
Joian was a great help with helping me export my reviews. Although I am leaving Yotpo because it isn't as effective as other apps, the customer service is wonderful. Thanks Joian Z
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Easy to use and great service. Switching over to Shopify I was sent a personalised video of a how-to-do task just for me. Thanks Sheen