Reviews (7,084)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Wow. I'm really grateful for the customer service. I was lucky to get connected with Nicole L, who helped me with a issue I was having getting the Ratings Widget to show both on the Product Page and the Landing Page. Couldn't have done it without her ( I tried), and she did such a great job while being super nice about it. And to get help so early in the morning, I'm so happy!
We got support from the staff immediately and Warly was very helpful and addressed all issues and helped in fixing our reviews.
Thank you
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
swift reply from the customer support. Fixed my problem immediately, but apparently it could only be done at their end... I wish I could have done it myself without needing help from customer support. Overall the app is worth it :) Another thing I'm not happy with is that the language of the new widget can't be change yet
So far so good. I had some issues with the way stars were showing up and Jo was very helpful getting everything working correctly. I like that I can now request reviews on products that customers have purchased. Excited to see more reviews on my site.
Thank you for taking the time to leave a review. Happy to hear Jo was able to help you and get you set up!
Needed a couple tweaks to the basic set up of the widget on my site and the team at yotpo helped fix it! thanks guys
Thank you for your review. We're thrilled to hear we were able to help you set up properly.
Ruzselさんがオンライン通話でサポートしてくれたので、スクリーンをシェアしながらサポートを受けられ大変助かりました！チャットのみのサポートが多い中、このようなサポートは本当に素晴らしいと思います。ありがとうございました！
We appreciate your feedback, thank you!
Very Good and they follow up my case very well :)
Far too limiting and way to expensive for an upgrade
Robertini L - Absolutely fantastic service - If I had spoken with Robertini in the first place than I would of stayed with Yotpo. Most help i've had from anyone.
When i needed help, they were here to respond to my demand.
I recommend :)
Thank you for sharing your thoughts with us!