Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 15, 2022

So far so good - great app, great customer service support. Easy to get hold of support who quickly answered any question we had.

The Able Label
United Kingdom
6 days using the app
January 27, 2021

Nice and excellent app. We can get the customer review, reminder mail, review on mail, onsite and many more features that are excellent

Filter Me
United States
6 days using the app
January 3, 2023

Wow!
This app really works. I've tried a few apps and they didn't from shopify app store.

Great work! Very fast response. Thank you Ronel R.

Fitted Home
United States
6 days using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

March 9, 2022

J'ai du installer cette application à partir d'un compte existant car j'étais déjà cliente Yotpo sur prestashop. Sheen a tout pris en charge, installé, traduit et chargé les avis, bref un service client au top !

Miss Popcake
France
6 days using the app
September 28, 2021

Jo Lorenz is very cool and pro ! thank you for all I will recommend your service !
Thank you so much!

Geek Store
Morocco
6 days using the app
September 9, 2023

I had some issues with adding the widget on my website but I had some help from the staff (Doner P) and it worked perfectly fine after that. Great app!

DR. BLA SCRUBS
Romania
6 days using the app
September 8, 2020

Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.

Versus Tires
United States
6 days using the app
May 20, 2021

Easy to implement. No issues. Love their live chat support! User experience is smooth and loads fast.

JawboxJerky
United States
6 days using the app
February 2, 2022

When I finally got hold of someone the service was very efficient and helpful. I would say though that I had tried to get someone to call me a number of times but no one did!

Livvy B
United Kingdom
6 days using the app
May 18, 2020

This is the first time we have had reviews on our site, having looked at all the feedback from previous users we went with Yotpo, it was the right decision, it's easy to use and the support is great. We had a few technical issues, and Paul helped us straight away to get everything looking the way we wanted. Great job Yotpo!

Brownstone London
United Kingdom
6 days using the app