Reviews (7,085)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited May 3, 2021

Ronel helped me a lot to solve my problems with viewing reviews. now everything works perfectly. thank you very much

The Island of Wood
Italy
16 days using the app
March 4, 2022

pretty good app, nick from support was awesome. maybe they could improve the UI a little but pretty good stuff

ACT Pet Treats
Australia
About 1 year using the app
September 10, 2022

I USE TO APP TO HELP ME COLLECT REVIEWS. SO FAR SO GOOD. HELP IS EASY TO ACCESS. WE ARE HAPPY WITH YOTPO

KJ3 Essentials
United States
16 days using the app
March 24, 2021

I worked with Junalou and the service provided was 5 stars! Junalou helped me figure out what was wrong with my account and then fixed it for me. Quick, easy, simple. Thank you!

Colette & Sebastian
United States
16 days using the app
October 22, 2022

I reached out for help, and James fixed all my problems. My reviews were not displayed where I wanted them, and James fixed my problem. Extremely responsive service made my problem go away in a hurry. Thanks James.

Big Sky Life Books
United States
16 days using the app
May 6, 2022

Orly was very patient and helpful. Prompt response and Amazing support and suggested to me the related articles.

Peri Addict
Hong Kong SAR
16 days using the app
December 24, 2021

Amazing customer service from James Edmar C - helped me with the widget install even after multiple changes. Will defiantly keep using this amazing product!

Juice Cartel
Australia
16 days using the app
June 2, 2023

Fantastic app that really helps to support review marketing. It takes the guess work out of setting up core features like Social media push and is affordable. Their support team are super helpful and always available.

Thanks Allen M for your help today with getting my review page and carousel errors resolved.

Iberica - Pretty things from Portugal
Australia
About 1 year using the app
December 26, 2023

Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!

Mez' Amours
United States
15 days using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

November 21, 2023

John G was absolutely wonderful, very patient, and extremely helpful. Couldn't ask for better customer service and support :)

Sprout Organic
Australia
15 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!