Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 11, 2023

Ruzsel J was fantastic !!! Thank you!!!!!

We deliver vapes
United States
5 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

January 19, 2022

Wouldn't install on current theme and after giving collaborator access the live chat team installed all widgets and review carousel promptly and perfectly first time. Lydia

pottcandles
United Kingdom
5 days using the app
April 17, 2022

While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!

Woojer
United States
5 days using the app
May 16, 2023

Easy app to set up, and great support when we came across any minor issues. really helped our site

Golf Training Aids
United States
5 days using the app
March 13, 2022

Social Proof is an important aspect that influences anyone's buying decision. From the moment I decided to install this app on my website I had personalised assistance from Kenneth that guided and helped me wherever required. It made a task that many, especially me, would find daunting so much easier. Keep up the good work Kenneth. Looking forward to seeing an improved conversion rate with this application installed now.

Captain Haddock Seafood Market
South Africa
5 days using the app
Edited October 30, 2021

I just installed the app the other day. I'm still working on details, but I can say I already love it. Also, a big thank you to Eunice P from the customer service who was super fast today in responding and helping me solve a problem almost immediately.

PAPER MOON Art & Design
Croatia
5 days using the app
August 16, 2023

This app and its CS team is awesome.
It was my first time with Yotpo and I didn't know how to use it.
I even didn't know how to reject my reviews.
Then, Ruzsel John helped me a lot. Thanks to him, now I am very happy using this app :)

Celladix US
United States
5 days using the app
July 19, 2021

User friendly app that allows you to collect reviews and also a great help to my website. Anne is much appreciated when it comes to support. Highly recommended app

Luxfurni
Hong Kong SAR
5 days using the app
July 19, 2022

This is an excellent app with great customer service. I wasn't seeing the star ratings on the main page & Albert V helped me so much & very quickly. Highly recommend!

BinxBox
United States
5 days using the app
February 18, 2021

excellent support from Jo Lorenz. Super helpful & friendly. Managed to fix a few issues on my shopify website.

Mammal Strength
United Kingdom
5 days using the app