Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 22, 2022

Muy buen soporte de parte de Rhemy, solo me falta probar la aplicación por completo. luego comentare mi experiencia sobre la app

Linc Rock
Colombia
30 days using the app
June 6, 2023

Ronel R was VERY helpful. great experience, walked me through my issue and found a solution. Really appreciated the patient support.

JunkTheory
United States
30 days using the app
February 11, 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Driven Gym Apparel
Australia
29 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

September 20, 2022

Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more

sableflow
United States
29 days using the app
May 1, 2021

App works perfectly, James from support was really helpful. Would recommend, he helped me rectify upload errors and it works like a charm. 10/10

Gravity Lighting
India
29 days using the app
March 2, 2022

I'm very happy with the app. It's automatic email feature allows us to easily collect reviews for our product. I also like the star ratings that give more social proof for each product. Customer service is also very responsive and helpful.

Seed Grocer Ph
Philippines
29 days using the app
October 22, 2020

This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.

Koli Cosmetics
United States
29 days using the app
Yotpo replied October 25, 2020

Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running! We'll pass on your kind words.

March 11, 2022

The free plan is very nice, but I didn't use because I can't remove the yotpo icon and the user's name. But it seems easy to use.

Save ME STORE
Japan
29 days using the app
August 19, 2020

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

Cooper's Treats
United States
29 days using the app
April 27, 2021

Great customer service! Ronel helped me install the app and made adjustments based on my recommendations. Truly impressed by the service. Thank you!

Glossyfinds
United States
29 days using the app