Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Muy buen soporte de parte de Rhemy, solo me falta probar la aplicación por completo. luego comentare mi experiencia sobre la app
Ronel R was VERY helpful. great experience, walked me through my issue and found a solution. Really appreciated the patient support.
Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!
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Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more
App works perfectly, James from support was really helpful. Would recommend, he helped me rectify upload errors and it works like a charm. 10/10
I'm very happy with the app. It's automatic email feature allows us to easily collect reviews for our product. I also like the star ratings that give more social proof for each product. Customer service is also very responsive and helpful.
This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.
Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running! We'll pass on your kind words.
The free plan is very nice, but I didn't use because I can't remove the yotpo icon and the user's name. But it seems easy to use.
There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.
Great customer service! Ronel helped me install the app and made adjustments based on my recommendations. Truly impressed by the service. Thank you!