Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 16, 2022

Great app. It features different languages! Assistance is given immeditaly by the team. Ronel was super friendly in helping me install the app.

Κωνσταντινος Σταθερος
Greece
5 days using the app
August 18, 2020

Very good tool for reviews and super helpful customer support! Highly recommended for every shopify store owner

MASKED.
Germany
5 days using the app
June 29, 2013

Fantastic app, easy to install (from a non techie) and looks great on our website.
Amazingly easy to sync with site and Twitter! Thanks for a great job.

Pet Blessings
United States
5 days using the app
January 31, 2022

We just switched over to Yotpo and had AMAZING customer service in the process. Donald U went out of his way to help us move onto the platform and integrate our reviews. I have rarely had this positive of an experience dealing with support on Shopify apps and couldn't speak more highly of Donald U and the help we received from him!

JJwinks
United States
5 days using the app
August 29, 2016

This is a great app very useful to our shops!

Yanmos
Greece
5 days using the app
January 20, 2022

Ruli and Happy were both very helpful with a couple of technical issues I experienced. Both solved the problems very quickly for me! Thank you again!

Lucent Air
Australia
5 days using the app
July 6, 2020

The ONLY thing I don't like about this app is that it says it is a drag and drop (or however you say it) and it's not. I had to get help from someone at Yotpo to add it to my website, however that service was EASY and GREAT. I am super happy with how they installed the app.

Natascha Darling Lashes
United States
5 days using the app
June 2, 2022

I had some difficulty inserting a code for the review app and Eduardo R was so helpful. He swooped in and the work was done quick! Thank you, Eduardo!

Ouéd Collections
United States
5 days using the app
January 31, 2023

Their support is very responsive and helpful. I had questions regarding the app functionality and they answered them in minutes.

SunMountainSports
United States
5 days using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

Edited November 21, 2022

Yotpo had trouble synching my orders. I had good customer support on the helpdesk by Simoun Francis to solve it

Eat Fuller Food
New Zealand
5 days using the app