Reviews (7,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Customer service is great! I was migrating reviews from another review app and ended up with a ton of duplicates. Spent a few hours taking care of it myself but couldn't figure it out. Customer service resolved the issue in minutes.
Thanks for your feedback, we really appreciate it.
Customer service on chat has been amazing during implementation. Can't wait to see everything in action.
I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!
Only just started setting it up and have used their support quite a bit. Always reply straight away and extremely helpful. The app itself is working great. Highly recommend
I got a lot of help with this app. I couldn't update my reviews for anything and the nice and helpful people, Rhenant and Jeorge Kenneth V; they helped me so much. Now I see my reviews and I'm so happy. I'm looking forward to working with this app.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I found Yotpo and installed it in my store. Amazingly this application is really the best application. User Interface easiest to understand and maintain, Customer support 10/10. I highly recommend it for the other users too.
Thank you for your review, happy to hear you're enjoying Yotpo so far! Please let us know if there is anything we can do to help you.
Love this app I have been trying to find a good app for reviews. The customer service team was very helpful especially The representative who helped: Pauline. Would definitely recommend this app!
Hi Ase' BodyCare! Thanks for taking the time to leave a review, and for recommending Yotpo!
very good, but I didn't know how to work it but if they need help super 100% willing to help I recommend it
Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.
Thank you for sharing your thoughts with us!
Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.
Thank you for your review, happy to hear you're enjoying using Yotpo.