Reviews (7,085)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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super ! Je suis tomber sur Rhenant qui est très professionnel est efficace.
je vous recommande cette apli pour les avis clients!
Thank you for sharing your thoughts with us!
Amazing support! Nicole was so helpful and installed everything needed on the product page within minutes.
I was excited about this initially but not anymore. Their service response time is super slow....takes a number of days...for simple fixes...and that IS NOT how a business runs in this age of the digital world....may be because my service is free...but that's even worse....looking an alternative before my store gets traction! i could give a Minus 1 Star..if there was an option!
The options in the app are confusing and difficult to sort through features and subscription levels. But, the reviews DO affect sales, and the support is very good. I had an issue with all reviews displaying on every page, not product-specific reviews. Nick was able to assist by editing the code in my theme to resolve the issue. Very grateful for the assist and support!
I contacted customer support today and the agent, Nicole, was very helpful and prompt. There is an issue that I will need to wait to see if it's resolved, but she went above and beyond in helping me fix an additional issue that I didn't even bring up at first.
We appreciate your feedback, thank you!
Jo Lorenz was very helpful in explaining how to install the star rating code. I had no further questions after.
Lots of functionality but beware - I installed this yesterday and I did not actively enable the email feature (or so i thought - just opened it to play around with the templates) .... but just now (24 hours later) it has emailed all of my previous buyers with a review request. Trying to get a hold of customer support to see how I can turn this off until I'm ready to launch it.
Easy to implement and works well. Definitely worth using.
Gave it four stars due to the date in American format and not changeable.
(bit harsh but worth knowing)
Stuart
All the support team at Yotpo have been super helpful getting us setup. I'm excited to see what the apps bring :) James & Doner were very helpful just now
I really didn't want to write this review as I wanted to get the problems I've had resolved but have heard nothing back after several emails and over a week of waiting. Only my first ever customer got a review email and after that no one else did which now means I have lost a lot of opportunities for reviews. It's a shame as other reviews have been so positive but that's just not my experience. I got an initial response and then haven't heard anything since.