Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 28, 2021

Yotpo was easy to install, manage, and use! James was especially helpful in ensuring the code was edited correctly to display the reviews where we needed them on the page.

berkleyclothing
United States
4 days using the app
January 30, 2021

I decided to finally switch over from a crummy app to yotpo. so far their team has been great importing reviews over. I was finally ready today in the middle of a Saturday to make the switch final and Manny was just awesome. He smoothly helped me set up yotpo in 5 mins. It's as if the Gods of Asgard sent Manny personally to help me succeed!

AleHorn - Viking Drinking Horn Vessels and Accessories
United States
4 days using the app
Yotpo replied January 31, 2021

Thank you for your review. We're thrilled to hear Manny was able to help et you up and get you up and running!

April 25, 2022

Works great and good, responsive customer service. Thanks to Radly for helping us import our reviews from our old system.

Mingei Arts
United States
4 days using the app
July 3, 2020

I haven't used all its features yet but I want to say that they have a great support. thank you!!!!!

Chic Homz
Egypt
4 days using the app
June 13, 2023

John B solved my problem very quickly and professionally, thank you very much.
Please keep fast service in future!

Albenth Optics
China
4 days using the app
Edited February 9, 2021

Anne was so helpful! I can't tell you how easy it is to talk to customer service to solve issues or just get information.

Haperson Hill
United States
4 days using the app
Yotpo replied February 10, 2021

Thank you so much for leaving a review!

December 8, 2022

As a new business owner, one of the most important things about running a business is having great customer service, I value that a lot. Yotpo customer service is tops.

OUTFITLIFT
United States
4 days using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

March 21, 2022

This app is super helpful and useful in collecting reviews. The support team is very reactive and fast. A Special thank you for John Kenneth for assisting me and answering all of my questions. Totally satisfied of this tool !

Natucain
France
4 days using the app
June 12, 2023

Warly was super helpful in assisting us with setting up the star ratings and reviews widget for our website. Very patient and knowledgeable. Would highly recommend!

JUNELILYBEAUTY
United States
4 days using the app
March 4, 2022

I recently switched from judge.me to yotpo and couldnt be happier. Loving the app and the customer service is amazing and super helpful.

BARE RAGS
United States
4 days using the app