Yotpo Product Reviews & UGC , 6,843 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    6.3K
  • 4% of ratings are 4 stars
    266
  • 1% of ratings are 3 stars
    56
  • 1% of ratings are 2 stars
    59
  • 3% of ratings are 1 stars
    198
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited April 14, 2023

Ronel R. helped me with my carousel today. They are really nice and helpful. I use the chat to get help.

Carol M Studio
United States
16 days using the app
Edited September 28, 2018

Customer service is extremely slow to respond! Only by email and I than you have to wait app 24 hours for an answer. Please have a chat tool installed!

waytoplay.toys
Netherlands
3 days using the app
Edited February 7, 2018

Great software, but the pricing is a big problem for small and new businesses. We found Judge.me to be a better and more affordable option for our needs. Their $15/month plan has 95% of what Yotpo has for 3% of the cost.

Seedles
United States
About 23 hours using the app
April 2, 2015

The free version is limited. In their promotion of the product, they make it appear that you can do social sharing and much more with the offering. Of course, with the freebie you can not. Their Powerhouse product is too expensive for a small business and the next tier up from Lite, is $199/m. I'm surprised Shopify placed this as a top "Free" product, because free is really disappointing for what you get. By the way, I have no problem paying for a solution, but when your next tier is $199/M, uh that is too high.

elearning247
United States
18 minutes using the app
October 16, 2017

Cool features but WAY to pricey. Priced by # of orders, so you are penalized by being successful. They should charge via features instead since it doesn't cost extra money to send a email on their end. Just like Shopify stopped billing based on Users visited/month these guys should stop billing orders per month.

$300 for this app or $20 for Judge.me which does essentially the same for more orders.

Spinneraddict
United States
12 minutes using the app
March 29, 2023

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Swingmat
Türkiye
10 minutes using the app
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