Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 3, 2024

Doner was amazing and quick with my request!

WHOLIFECO
United States
About 2 years using the app
October 8, 2024

Rovi C did an amazing job helping me onboard with installing yotpo on my website. Super helpful with my issues and took no time at all. Thank you!

ISA ALEX
United States
Over 1 year using the app
December 4, 2024

I am still new to Yopto and, so far I am glad I made the right choice. Easy to install and set up. I had a small issue with my onsite widget displaying multiple times after each edit. I reached out to Yopto support and Arven from Yopto helped me to resolve the issue with little input from my end. Thank you Arven.

I am confident to recommend Yopto to anyone who needs a user friendly app to collect reviews from their customers!

ArtsofAfrica
United Kingdom
4 months using the app
October 13, 2024

Great Service and great support!

Special thanks to Vien who helped me out greatly.

Vink Whisky
Netherlands
12 months using the app
December 4, 2024

When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.

Lyricalhair
United States
3 months using the app
October 10, 2024

We've had a great experience using Yotpo Reviews so far. The automated review request emails convert quite well, and customer support has always been very helpful. We had a slight issue in using support articles to install the star ratings on our Collections pages and Doner P with the support team installed it for us without issue.

Quell Shop
United States
11 months using the app
September 26, 2024

Great customer service experience with Arven

Studio Null
United States
Almost 2 years using the app
October 30, 2024

great job ! Rovi C made a lot of changes for me changed a lot of code. really good and fast! Thanks Rovi C!

FOOST
Spain
5 months using the app
November 15, 2024

Daniel P, you're great thnx

Galway Bay Apparel, LLC
United States
3 months using the app
November 11, 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Australia
3 months using the app