Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited November 15, 2019

Great application. It is powerful and efficient. I love it !
I am using it for a while and it is still improving. Great

Evolve Skateboard France
France
Over 7 years using the app
April 30, 2022

We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.

House Of Mojo
Australia
Over 7 years using the app
Edited July 15, 2021

I haven't had a chance to fully explore all the capabilities of Yotpo, but I am extremely happy with the experience so far. Install, setup, and use are much simpler than anticipated and the folks at Yotpo seem committed to providing a great product. The app store can be overwhelming, but this app is a no brainer!
UPDATE: 6+ years later I'm still using Yotpo and still happy with it. The customer service is very reliable and fast and very thorough too. I do wish it was an easier process to move reviews but they were able to walk us through it very thoroughly. Hopefully they all get remapped and posted quickly!

Bija Bhar
United States
Over 7 years using the app
December 19, 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Seam Reap Bags
United States
About 7 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

Edited October 25, 2019

We use Yotpo mainly to collect reviews via post-sale emails. And Yotpo is really great doing that! We has been using it for years and we are very happy with it. Also, we recently ask help with very particular settings we need and Eric from the support team has been super efficient and super supportive. Ten over ten for Yotpo!

Gnomo
Spain
Over 7 years using the app
September 17, 2022

I updated my theme and my reviews werent showing and James went right in and got it all fixed for me super fast. Great service!

Natural Escapes
United States
Over 7 years using the app
March 2, 2014

Incredibly slick service. First class reviews system but so much more such as automatic updating of Facebook and Twitter with my latest reviews. Seems tot be more in the pipeline too and am very much looking forward to the developments.

Thank you for your service so far which has been outstanding. My most important app no question.

Richards Guitars
United Kingdom
About 7 years using the app
Edited March 17, 2024

John G helped me figure out the formatting on my site and it's made a huge difference - can't thank him enough! Great online chat support.

Olivebox.
United Kingdom
About 7 years using the app
June 21, 2023

I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!

Sunnieside
Australia
About 7 years using the app
September 12, 2022

Love the ease and efficinecy of this app and the rewards we receive as a result. Reviews are essential as they make us a better company learning from our customers and help others try when they may not have otherwise. thank you especially to Simoun Francis from YOTPO, he was quick to respond to an issue I had and being solution driven, fixed it with speed and a virtual smile

Wild Nature Australia
Australia
About 7 years using the app