Reviews (7,101)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 24, 2022

This is our go to review collection app for multiple stores. With automated review requests, a robust free plan, analytics and a fantastic support team there is so much to love about this app. It's easy to set up on your own, but if you can't manage their support staff is always there to help. I've talked with Nick on multiple occasions, and he is always quick to respond and a great problem solver -- a real rarity with Shopify app support!

Farmview Market
United States
4 days using the app
December 22, 2022

Been with Yotpo for years and they've been incredible. Recently I needed extra support and Kenneth was professional & very helpful!

Prop Movie Money
United States
4 days using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

June 19, 2020

As soon as I installed Yotpo, reviews started pouring in! Within a few days, I upgraded so that I could install the slider. The team very quickly responded to help me install it and customize the coding for an optimal display.

Creative Kind Shop
United States
4 days using the app
July 19, 2022

James was helpful and took care of exactly what I needed to import my site reviews. I have used Yotpo on a handful of websites and have always been happy with the product.

Ogawausa
United States
4 days using the app
September 9, 2020

Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.

Hellena
United Kingdom
4 days using the app
May 26, 2023

Good addition to my store. The customer service are easy to reach at anytime, and they are super helpful.

Kev's Cookies
United States
4 days using the app
April 13, 2021

The first review app I have used with Shopify that was actually user-friendly and didn't slow our site down! Within 2 days reviews have been collected from customers and displayed on our site. The support from Yotpo is excellent as well, getting the answers I needed quickly through the online chat. Junalou was so helpful with the reviews tab and SEO page setup!

Coast to Coast Sustainable Solutions
United States
4 days using the app
July 2, 2023

very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews

Simple&Opulence
United States
4 days using the app
February 19, 2021

Manny helped me twice in the same day and he was so helpful. Really knowledgable about the site. He really took his time with assisting me. Solved all of my needs.

Masika Radiance
United States
4 days using the app
March 7, 2020

Good reviews app and did a great job helping me get it set up in my store. Very highly recommend if you are looking for a reviews solution!

Northern Boughs
United States
4 days using the app