Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 11, 2023

Yotpo has a very good app support! Ronel R was very helpful when I encountered issue exporting reviews.

WhatIF TW
Singapore
4 days using the app
Edited June 16, 2020

Ran in to some difficulty due to my own error at installation but was fixed very quickly and efficiently. Highly recommend.

Stories Parfums
United Kingdom
4 days using the app
December 20, 2022

Rhenant is so nice, helping us solve the problem quickly, thank you so much! Great service, thank you again.

Cyan Oasis
United States
4 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

October 27, 2021

Great customer support, they created a reviews page for me within the twinkle of an eye. I recommend this app to anyone.

MLH Online
United Kingdom
4 days using the app
December 8, 2022

Great customer service, Doner P. quickly helped me through all of my questions about integrating on my website, highly recommend.

Huck and Harlowe
United States
4 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

September 18, 2022

Warly S assisted me installing the widget on our site and was super helpful! Highly recommend using Yotpo

brothers beard
South Africa
4 days using the app
February 25, 2021

Yotpo is easy and great to work with. Everything you need out of the box to help you start collecting reviews quickly. Best of all, the email template is simple and beautiful, and the ease for reviewers to leave a review is just simple. Working with their customer service support is awesome. Whether it is asking a question about their product or importing your reviews when you're switching ecomm platform, they will go beyond to help you out. Recently a client of ours migrated from BigCommerce to Shopify and our reviews was mappped incorrectly during the migration. Working with Eleen from Yotpo, she was able to help us update the mapping of our reviews.

NEVERQUIT Socks
Canada
4 days using the app
July 11, 2022

The support service is excellent! Howell helped me to insert the custom code for showing up the number of reviews and it worked like a charm! Grateful for the super quick and friendly service!

Authentic Ego
Canada
4 days using the app
October 23, 2023

I was able to install the app for free, and integrating it with Shopify was incredibly easy. What stood out the most was the excellent chat support. A special thanks to Ruzsel J for providing quick and accurate answers to my questions. I'm looking forward to making the most out of this app moving forward. Thank you very much.

みおつくし横丁
Japan
3 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 7, 2019

App is working well (3 days in) support team were EXCELLENT which is not always true of shopify apps...

Geeky Graphghans
United Kingdom
3 days using the app
Yotpo replied May 12, 2019

Hey Geeky Graphghans! Thanks for the great review!!