Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 9, 2022

It's a pretty good review app. The free version is good as well; it's easy to customize and has helpful customer service. Thanks! Yotpo Radly.

Top Tech Cleaner™
Philippines
3 days using the app
April 30, 2022

I like the fact that Yotpo automatically sends review requests to customers and publishes them on the site.

uniQue Home Furnishing
United Kingdom
3 days using the app
August 24, 2017

Awesome app. I will upgrade to premium soon.

Multi Niche C
United States
3 days using the app
July 29, 2022

Great customer service! Needed some help with the installation and Ronel R was super helpful and made the changes in less than 5minutes.

thebotanicalskincare
Australia
3 days using the app
January 30, 2021

Just installed it. i am not a code person. i asked the help and they nicely and quickly helped me out. in 5 min the app is up and published. great support!

Gourmet Giappone
Italy
3 days using the app
Yotpo replied January 31, 2021

Thank you for leaving a review, we really appreciate it.

November 29, 2021

great,The customer service is very patient to do guidance, help me a lot, this plug-in has rich functions, UI design is also my favorite type

MARYLING
Hong Kong SAR
3 days using the app
Edited May 6, 2022

Just installed the app and already see new positive reviews coming in with a strong open and conversion rate. Have had a number of questions for the chat support and both Lemuel, Daniel P and Nick S. were very helpful in getting me squared away. Now looking to get the Loyalty program set up. So far it's been positive and looking very promising....

M.O.R.E.
United States
3 days using the app
June 15, 2021

We got some awesome help from Jonalou. We had problem with www.shop.lashia.se with reviews and I will give her all credit and fast answers. I will really recommend.

LashiaMegastore
Sweden
3 days using the app
Edited December 16, 2022

Sugar has given wonderful support service and provided a valuable solution to one of our requirements pending for a long time. Great customer support!

liamantshop
Germany
3 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

October 23, 2023

Very nice support from Rhenant. He assisted us perfectly how to integrate the tool

MERME Berlin
Germany
3 days using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!