Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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I think this is a great app and the customer service answer the E-mails quickly and are very helpful!
the customer service was amazing and helped a lot. I had a doubt that didn't let me progress, thanks to the assistant I managed to solve the problem
Great product, Manny was LIFESAVING! He took time to help me set everything up, gave me best practices tips, ideas. He also set up our widgets and checked what I had set up to make sure we didn't make fools of ourselves. I was completely lost on what to do with Yotpo, Manny really saved the day for us. Absolutely great, generous support. Really excited to use this now.
Ronel was delightful to work with. he was really helpful and was able to answer all my questions. Thank you soo much.
Great customer service from Kenneth. He went over and beyond. He was able to fix my issues and was kind enough to do it for me.
Thanks for your feedback, we really appreciate it.
I am pleased and proud to say i have only been a Yotpo customer for 24 hours and ive had exceptional help from the team, in particularly from Jo Lorenz D. Excellent customer service from Jo!
Kenneth helped me a lot with the integration process! It was awesome to work with him , he was able to answer all of my questions
I was having trouble with migrating to rating 3.0 from V2, and Joian Z there quickly solved my issue. Great experience with Joian Z and thank you for the support.
Amazing customer service, Keith has been a huge help onboarding Yotpo. By the far the easiest and most convenient customer experience out of all my digital service providers.
So far so good. Just signed up and having trouble finding specific settings. I was surprised that the live chat option was pretty much immediate. Still a ways to go before I can really make a fair evaluation but Eunice from the live chat was awesome - knowledgeable, efficient, and pleasant!