Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

September 22, 2016

I like it. Better than other review widget. Five stars

Focuseak
China
11 months using the app
Edited October 5, 2018

Great service from the support team, it's easy to add reviews & it looks awesome :) Happy customer. Thanks for all your help.

Hello Baba
Australia
10 days using the app
December 7, 2018

Great App, and easy Setup, loading time could be a bit quicker but believe this is something they are working on.

STAR BEADS
United Kingdom
10 days using the app
September 11, 2016

The free version is great. Very easy to setup and he reviews are coming in! Will definitely consider upgrading in the future.

Rejuvenatebeauty
United States
10 months using the app
December 3, 2021

Great customer service. Lemuel Yotpo patiently answers all my queries regarding this app. Recommended.

Home Boss
Singapore
10 days using the app
October 19, 2018

I use the Yotpo app to help aggregate and promote customer reviews. The support team is very responsive and helpful making installation and set up easy.

zealios
United States
10 days using the app
June 2, 2014

It's brought customers back to write reviews, and that's great!

One Squat Shop
United States
10 months using the app
November 8, 2023

There was something I didn't understand, so I contacted them via chat, and they responded very quickly and courteously. The service and response are very great.
わからないことがありチャットで問い合わせたところ、とても迅速で丁寧な対応をしていただきました。サービスも対応もとても素晴らしいです。

LA VIE STELLA
Japan
10 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 15, 2021

The best I've experienced from a Shopify app vendor. Great support and features! Very pleased!! :) I worked with Elven and Noren,we wanted to make sure our settings were correct and get a better review display.

SUGIFT
China
10 days using the app
April 20, 2015

Great way to use reviews, create trust, and build a business off of customer reviews on the fly.

Bathmate
United States
10 months using the app