Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Great product and awesome service from Kenneth who was quick to answer my questions and install the app for us within minutes! Hugely appreciated!
I had a wonderful shopping experience! Especially with the help of customer representative Ruzsel John N, I received quick and effective answers to my questions. Thank you, Ruzsel John N, you did an amazing job! It makes me very happy to know that Lempi Lifestyle has such talented and helpful people. I will definitely shop here again!
Great app for reviews! I had some difficulties with the formatting of the app at first, but Eric went above and beyond to help me fix it. Great customer service is a plus!
Reinier D helped me out with some assistance I needed setting things up properly for my website and they went above and beyond my expectations! Highly recommend Yotpo!!
Great service and features, would definitely recommend this to anyone looking for easy reviews importing
Apologies, this is not a review. I need support, but I already uninstalled the app, so I don't know any other way to get in touch.
I've uninstalled the app, but on my websites product pages there is still a line (just underneath the product title) with stars and a number for the number of reviews. When I installed the app a year ago I remembering asking Yotpo for help so that it would show up there. But since uninstalling the app didn't remove it, I need help from support to remove the code they added.
I hope I've explained what I need as clearly as possible. If not, please reach out to me, or let me know when the code has been removed. Thank you in advance.
We're sorry to hear that you're experiencing issues with Yotpo Reviews. Upon checking your site, we can confirm that our Reviews widget is no longer visible. Our team has tried contacting you, but we have not heard back — please let us know if you're still experiencing any issues.
This app works really well in terms of what it does - but it's not UK compatible. I stopped the premium service as the dates could not be customised into a UK format. I will look at an alternative because I don't want emails sent to my customers with US dates on them. I have followed up with YOTPO and they can't amend this feature. If at some point they do, I would consider using it again.
This app is great and this has been the best customer service experience! Ronel was extremely attentive and helpful in assisting me with setting everything up. Ronel went above and beyond. If I could give more stars I would. Thank you for everything.
Loving the app so far, I needed help incorporating my review widget and used the chat feature. Junalou helped me so quickly and easily, had great customer service skills I really appreciate it, thank you!
Good app would be five stars ( and a great app) but customers keep saying they try and leave a review through the email and it doesn't work and that they have to go back to the site and leave it there, I am sure I would have more reviews if this was fixed