Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 10, 2022

Allen at Yotpo was really helpful. I have found tech support to be surprisingly good, they've gone into the back-end and really helped work out some things we are very particular about.

SauntEyewear.com
United States
3 days using the app
December 22, 2021

Amazing service by Howell Keith, quick and great quality work! really recommend using there services. Great app overall

LifeXpanded
South Africa
3 days using the app
October 27, 2021

Amazing app and amazing customer service! Easily set up and super helpful when I needed help!! Thank you so much.

פוקה ישראל
Israel
3 days using the app
January 20, 2022

After a few teething problems, I am pleased with the site. A big shout out to Keith Howell, who was really helpful in helping me understand the issues and correct them. The email review requests look professional

Zig and Star
United Kingdom
3 days using the app
September 15, 2021

Just started using it a few days ago and so far so good. I had an issue with the setup and Don helped me quickly. Thanks much!

FullyVital
United States
3 days using the app
Edited February 23, 2021

This was really easy to set up and start using and the results are great. I had one slight issue which was resolved very quickly on the help chat with Manny who was extremely helpful. A great experience in all, would recommend. Update: just had another query and Sheen was able to help me very quickly.

Mollie & Sky Ltd
United Kingdom
3 days using the app
August 4, 2022

Rhenant at Yotpo Support was very helpful updating some account settings that needed to be changed. So far, my agency has had a good experience with Yotpo and their support team. Would recommend them for websites looking to add review capabilities!

Nanoderm Solutions
United States
3 days using the app
April 20, 2022

Great support by Allen from yotpo. The tool looks good as well so far allthough I need to still test it some more to make sure.

Dr. Dimas Bioactive Skin Care
Germany
3 days using the app
March 14, 2015

Yotpo is so much more than just a review app. We love this app and it pays for itself over and over again each month.

Baby Barefoot Sandals
United States
3 days using the app
March 26, 2022

I decided to use the app mainly for the reviews widgets, but I was pleased to discover all the different features it offers and the wonderful customer support they have, Lemuel C was particularly helpful and assisted me with all my concerns.

Éclacare
United Kingdom
3 days using the app