Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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I had a problem in the initial setup of the widget. Lemuel was very quick in solving my problem. Super
Great help with installation and very quick to respond with help. Installed for me all works perfectly.
I would recommend this app for anyone who is trying to build their brand. Also support team is very helpful, they are very quick is solving issues.
I needed help to solve a problem with getting previous reviews up to 6 months ago. Chatted to Jane and wowsa she was amazing not only did she fixed my problem with one business but did my second business as well. High 5 to amazing customer service.
Great customer service, extremely hands-on to help you get set up and rolling! The app has been working well and should work for whatever price point you are looking at.
Ronel provided excellent service and did everything possible to work through my challenges. The free plan offers minimal options for customisation, and some things are rather annoying such as a tiny logo in emails and typos in the templates which can't get changed.
Yotpo support agent Mary Ann was extremely helpful and made the set up process a breeze. She was so patient and informative. Thank you Mary Ann!
We have been using Yotpo for 2 years now and absolutely love it. It works flawlessly and is very professional. The support team is the best, they will help you with all of your issues! Keep on going guys.
I've had quite a few issues with this app since installing that has required me to contact the customer tech team a few times, they have been helpful and solved my issues each time, and relatively quickly, but as a non-techy person, this app hasn't been easy to work with from the get-go.
Thank you for taking the time to leave a review. We apologize for any inconvenience you've experienced. We are always working on improving our product, and your feedback is very important to us. Please do not hesitate to contact us if you encounter any further issues.
Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!