Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 9, 2022

Lemuel was awesome to work with and helped install my new review program. Looking forward to seeing how YOTPO works for Chloe and Lois!

Chloe + Lois
United States
3 days using the app
April 2, 2022

Ran into a bit of a snag with the installation but the support team was exceptional! Support (Rhenant) at Yotpo had the install completed in 10 minutes and reviews were showing on my site. Great interface, easy to use for you and your customers.

Bravane
United States
3 days using the app
March 22, 2021

Support staff member Eleen was REALLY helpful and solved the issues quickly! appreciate the reliable support!

BENI JAPAN
Japan
3 days using the app
March 22, 2022

Doner P helped me within a few minutes, all perfect! Ask to center aligned the star ratings on product pages.

Drop-Ex
Sweden
3 days using the app
December 13, 2022

Rodel was great in getting to my attention right away. he took care of my reviews section for my site.

I AM FITNESS APPAREL
Canada
3 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 26, 2023

John B. was a huge help fixing a mess I made with my imported data. He was clear, quick and enthusiastic, even late on a Sunday night. Thanks John!

The Prince Martin Epic
United States
3 days using the app
Edited October 7, 2021

The Yotpo team was very helpful and attentive in helping us with our myriad onboarding questions that likely went above and beyond their standard scope.

Candelles
United States
3 days using the app
May 2, 2022

Just had a great support from Kenneth John M. I'm just starting to try out the app but the Customer Service is wonderful!

Metayantra México
Mexico
2 days using the app
November 15, 2022

So far so good, still very new. Albert V was really a great help in quickly getting everything set up for us!

carol's boutique
United States
2 days using the app
March 7, 2021

Excellent app and excellent help support. I was looking for a all in one reveiw app that I would connect to Omnisend and I foudn Yotpo. I am really satsified with it.

teoxane-tw
France
2 days using the app