Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Lemuel C was very helpful sorting out my issue from back end, very patient and will definitely up grade my plan in future. Thank you
Great service, easy to use. I'm benefiting a lot even with the free version!
My only complaint is that the better features are really expensive- there really isn't a middle ground on the price point. However, I am sure people can get a lot of value from it and generate a lot of new business. The customer support helped me solve my issue, but it would also be nice if they had phone support.
Really enjoying this app, we have already received so many amazing reviews from our customers and I am able to use them for marketing purposes! Customer service is amazing too, I was helped by Kenneth John and he resolved my issue in a very timely manner, thanks Yotpo!!
Just upgraded to Yotpo Growth account, and needed some help immediately. live chat was super reactive! Leizel was very very helpful! Although the pricing is a little expensive, I do hope getting more reviews will help to increase my conversion rate soon!
I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I just had the best on-site customer support I have ever had from Bernard at Yotpo - he went WAY over and above to help our new eCommerce site launch and I cannot say enough good things about him. I highly recommend using this app for its functionality and the incredible support provided by the wonderful people behind it.
Thank you so much for taking the time to leave a review! We're so happy to hear our customer support team was able to help & will be sure to pass on the kind words to Bernard.
I've been using Yotpo for just a little bit over a month. I found that the reviews were not displayed on my site. Albert helped me install the code and viola. The reviews show up. He also helped me make the ratings show up on the collection page. Great support! Thank you
Thank you for sharing your thoughts with us!
super helpful customer service with the migration from the squarespace website to shopify. Highly recommend!
Great App. Makes it very easy for customers to enter reviews which gets faster and more results!
Great app. Much better for us than the product reviews app, as it asks for reviews automatically instead of manually, the process for customers is easier and they can do it from their social media accounts too.