Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

October 7, 2020

Have been using Yotpo for some time now for my ecommerce site: https://buffaloscents.com. Nice features if you are driving a lot of sales.

Buffalo Scents
United States
10 months using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're happy to hear you're already seeing results with Yotpo!

November 9, 2021

The app itself is great, however I did not realise I had to install a widget for the reviews to be visible on my website. When I contacted the support team, I had a quick and efficient response and they sorted this out for me. Fast and great service! Thank you

Ifrah's Organic Kitchen
United Kingdom
10 months using the app
January 27, 2022

Great app, super helpful support as well! They do a great job getting reviews for the site, and I've seen a huge uptick in review submissions since implementation!

Flying Point Apparel
United States
11 days using the app
April 19, 2021

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

Simple Country Living Shop
Australia
11 days using the app
May 25, 2020

We used Yotpo to display our reviews. They got it done super quickly and Mary Ann was extremely helpful!

makür
United States
11 days using the app
January 27, 2022

OMG I was lucky enough to be helped by Edourado when reaching out for a Yotpo assistance. He went above and beyond to help me and exceeded my expectations. Creative, experienced, competent and solution driven person and patient on top. Couldn't be happier with the entire experience and I dont say this lightly.

Maison Macha
United States
11 days using the app
Edited June 30, 2021

I wish there was more customization ability for some things (like coupons) but when the app is working, is works great. Customer service is really good as well. I had a problem with coupons and incentive emails and the customer service rep helped me solve it relatively quickly.

EuroSpa Aromatics
United States
10 months using the app
Edited April 30, 2023

Joian was a great help with helping me export my reviews. Although I am leaving Yotpo because it isn't as effective as other apps, the customer service is wonderful. Thanks Joian Z

Quality Finesse
United States
10 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

October 21, 2015

Works Great! Support was quick any easy to work with. Thank you!

Mymopshop
United States
11 days using the app
Edited October 19, 2021

Easy to use and great service. Switching over to Shopify I was sent a personalised video of a how-to-do task just for me. Thanks Sheen

Lenny and Alice
Australia
11 days using the app