Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 30, 2013

Within two days of installing this application, we received 17 reviews, all 100% positive which saved us a lot of administration creating something in Survey Monkey, with the added bonus that the reviews publish on our website, people can see they are genuine (verified) people and this is helping us grow sales!

Bondi New York
United States
6 months using the app
May 21, 2013

Yotpo has been a great service to my store. Reviews are "verified" by the app for only REAL customers, so no spamming can be allowed. Their set up for the notification that goes out to customers is fantastic. You can customize the whole letter/email from what to say, to how many days after purchase the notification will go out (and YotPo sends it out for you, no charge!)

Best Free App for online merchants on Shopify.

castlebrookltd.com
United States
6 months using the app
January 28, 2015

I love this app - easy to use and their customer support team is incredible.

LaDore Swimwear
United States
6 months using the app
April 1, 2014

This yotpo review does more than displaying feedbacks. It allows communication with my customers and there are clever ways to tap on the social media platform such as Facebook. Such constant communication is a wonderful tool to make the most out of your store. 5 Stars!

Yokoanime
Singapore
6 months using the app
June 18, 2013

Love this app! I've had it a week and so far, so good! I really like that it does what is says it does.

Romance First Publishing
United States
6 months using the app
June 24, 2024

Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT

The Wynwood Walls Shop
United States
9 months using the app
Yotpo replied July 15, 2024

Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.

July 4, 2014

Fantastic App, easy to install and works perfectly. We have been surprised about how many product reviews we have been getting since adding this to the website.

Australian Gifts Online
Australia
5 months using the app
July 2, 2013

Great app! Installs and does what it's supposed to. Very pleased with Yotpo on my site!

Vele'An Passion
United States
5 months using the app
July 7, 2014

Great for us! Already getting traffic and orders! Easy to use and set up, too!

Danyel Cosmetics & Marli Skin Care
United States
5 months using the app
June 15, 2024

Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)

Alchemystik
United States
Over 1 year using the app
Yotpo replied July 15, 2024

Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.