Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 9, 2023

Great app for less cost. Rhenant helped me with setting up Visual UGC on our product pages in Shopify.

Alsaba
Germany
2 days using the app
Edited May 23, 2020

This app is EVERYTHING! Its makes collecting reviews so easy and seamless. I couldn't be more thrilled with Yotpo.

DessertLadies
United States
2 days using the app
August 7, 2019

I installed this app so I could begin obtaining customer reviews on my web site. It was very easy to set up, but I ran into a little snag cutting and pasting the code to make the stars show up on my products. I contacted support, and Pauline and things fixed in no time.

So far, things are working very well, and the customer support has been great. Thanks for making this app, and for your help!

4 Left Turns
United States
2 days using the app
Yotpo replied August 8, 2019

Hi 4 Left Turns, thanks for the great review! We are glad to hear that our Customer Service is meeting the mark when it comes to providing great support for our customers. Keep enjoying Yotpo!

April 16, 2021

I had some problem with setting the theme, but Don was extremely helpful, he did from A to Z to complete it for me, really appreciate his kind, thank you so much again Don, and thank you Yotpo too!

ANNIVERSARY WORLD
Japan
2 days using the app
November 10, 2021

James was so nice and very helping. Amazing ! Great app, great customer service ! Thank you so much +++

Frenchentrepreneur
France
2 days using the app
February 6, 2022

I just installed the app and it has worked as expected from day 1. The chat support is extremely helpful and a great feature of this app.

US Natural Wine
United States
2 days using the app
June 7, 2023

Kenneth John M was fantastic! Very professional and helped me find a solution to my problem. I appreciate it!

Hydrx Hydration
United States
2 days using the app
November 9, 2022

I upgraded to Yotpo for reviews recently. I'm fairly satisfied with everything. I like the user friendly menus. Also, the support team is very helpful. Doner P. helped me out on some issues instantly.

Yoursy
United States
2 days using the app
September 25, 2021

Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!

Roses & Rhinos
Singapore
2 days using the app
December 15, 2022

Just installed the app, it functions well and was pretty easy to set up. My questions were quickly answered by Doner P. Keep up the great work!

Erozul
United States
2 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!