Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 2, 2022

Excellent customer service from Shopify yet again. Their agents are so insanely fast, efficient and handle what I struggle hours with in minutes. Great job!

Bee Coco Candle
United States
2 days using the app
December 15, 2021

Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!

Shop Big Wick Energy
United States
2 days using the app
September 12, 2023

Great experience with Stephanie on chat support. Quick responses and helped explain my problem so I can avoid it in the future.

NEON eCommerce Packaging
Australia
2 days using the app
November 2, 2021

This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)

Are You Kidding Socks
United States
2 days using the app
November 9, 2022

Moved to Yotpo because its one of only a dozen or so reviews providers for which Google and Walmart both recognize as trustworthy and therefore allow syndication. I will admit that the import (from old provider) was not smooth, however the support has been phenomenal. Particularly from Warly S. Thank you Warly!

Urban Ambiance
United States
2 days using the app
April 21, 2023

Daniel was an amazing help! Thank You for your hard work! He spent 2 hours on a call with me to ensure my needs was met.

The Chef JRob Experience
United States
2 days using the app
September 22, 2021

This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.

TRI-FIT Athletic
Australia
2 days using the app
April 3, 2022

James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!

NZ Liquor Online
New Zealand
2 days using the app
September 16, 2022

Great app! Really great support team that helps answer any questions and sets up things for you so you don't have to :)

Lakes Rivers Streams
United States
2 days using the app
July 15, 2022

Quick response! Very helpful information from James. Will try other service from this company. Thank you!

Pink Haley
United States
2 days using the app