Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

April 14, 2020

awesome app with loads of features and a super quick customer service! Best review tool on the market!

Calissi
Germany
11 days using the app
May 12, 2021

Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!

Lobalol
United States
11 days using the app
July 3, 2023

Every time I encounter a problem, he can help me answer it very quickly, and he will help me deal with it if there is a problem with the data. I highly recommend it

kaydenana
United States
11 days using the app
July 29, 2021

Great app, we deliberated which review app to go with for a while, glad we went with Yotpo. Features work well, the ability to integrate it manually was perfect for us. Thank you.

Pretty Old
United States
11 days using the app
June 9, 2022

I was referred to this app by winningwithshopify.com, we are early doors so not quite 5 stars but Djan at Yotpo has made a great first impression with the help and tech support. Gave our site a quick tweak to get it spot on.

Tern Bikes UK Store
United Kingdom
9 months using the app
May 1, 2020

Amazing customer service. Struggled to install the app properly and contacted support. Very quick and efficient help. Now the app works amazing. Already getting new reviews on my site. Thank you Yotpo.

Organic Beauty AS
Norway
11 days using the app
May 17, 2021

The app is great, Ed from customer service helped a lot, went the extra mile to sort my problem, was also very friendly and attentive.

RepairGunPro™
United Kingdom
11 days using the app
March 21, 2015

Poor App. Pathetic word limit with no way to post video. Unbelievable. You would think this is something easily resolved in the 21st century

INNOVO GROUPS
United States
10 months using the app
May 12, 2022

5 stars to Allen customer service rep for helping me out. I would give the app 5 stars if I had the paid version and it was as good or better than the free one.

Geltium
United States
9 months using the app
January 28, 2016

I used Yotpo when I was on Godaddy and loved how easy it was to work with. Shopify is a little tougher to get a handle on for me. Yotpo stepped in an did all my work. For someone who spends a lot of time with computer work, but is not adept, this was heavenly for me!
I ask crazy questions and get response and fixes quickly!
I think the ratings really help sales too!

Ofto Us
United States
11 days using the app